Terms and Conditions

General

Our usual opening hours are:
Monday to Saturday 9.00am to 5.30pm / Sunday 12noon to 5pm

We can be contacted during these hours by telephone on 01620 894976

If you wish to write to us then you may do so:
By email to enquiries@westgategalleries.co.uk
By letter to Westgate Galleries, 41 Westgate, North Berwick, East Lothian EH39 4AG

Correspondence must be in English.

Price

All product prices are in pounds Sterling (£). All prices shown exclude postage and packaging, which will be added at checkout as appropriate. You will be shown the total cost before you commit to your purchase.

On the rare occasion that a product is displayed with an incorrect price, we reserve the right to decline the sale and offer it at the correct price.

VAT and other Taxes

The purchase price of all products includes Value Added Tax (VAT) charges according to the rate current within the UK.

Non-UK customers are responsible for any additional tax or handling charges arising upon entry of the goods into their home country.

Our UK VAT number is 817 2786 07

Returns - Online Purchases

We hope that you will be happy with your Westgate Galleries purchase, but if you find it unsuitable or you are not entirely satisfied, please ensure that you return the product to us unused and undamaged in its original packaging, within 14 days, to enable us to accept it for a refund. Goods returned are at your own expense.

Incorrect or Damaged Items

If an item is received damaged or is not what was ordered we will offer a refund or provide a replacement upon receipt of the returned item. We will also reimburse the cost of returning it to us. You should notify us of an incorrect or damaged item as soon as possible and in any case not more than 7 days after receipt in order for us to accept it for a refund.

Faulty Items

If an item proves to be faulty or unfit for purpose, your normal consumer rights will apply. You should notify us of a fault as soon as it becomes apparent in order for us to consider it for refund or replacement.

Notification

In all case you should in the first instance contact us on 01620 894976 or by email to enquiries@westgategalleries.co.uk.

We recommend that you use Recorded Delivery or a Courier so that you have proof of despatch. Replacement or refund will not be made until the original item has been returned to us.

Website

We cannot guarantee our website is free of all viruses or other infecting programmes so it is important as an internet user that your computer has efficient protection against this.

Our website has links to other sites to enhance your web browsing and shopping experience and we cannot take any responsibility to loss or damage caused by these external websites.

This website is protected by UK and European Union copyright laws, international conventions and other copyright laws.

You may download and copy information from the website for personal use, but we reserve the right to refuse any copy and pasting of graphics, logos and text on this website for any other use without our consent.

Privacy

Westgate Galleries is committed to protecting your privacy. We will only use information given at the time of ordering or when making an enquiry by whatever means is collected lawfully and in accordance with the data Protection act 1998. We do not pass your personal information on to third parties.

All transactions that you initiate with Westgate Galleries on this website are confidential. Your name will not be added to any third party mailing lists.

The Data Protection Act

Under the terms of the Data Protection Act 1998, we have a duty to protect any information we collect from you. It will not be disclosed to any other organisation unless you give explicit permission, or where there is a legal obligation to do so. We collect information about you for two main reasons:

  • To process your online order
  • To provide you with the most efficient possible service

The information collected will be used to personally keep in touch and let you know of any offers, sales or promotions that Westgate Galleries are carrying out (if you have selected to receive these emails/letters).

Law

All Terms and Conditions of Sale shall be governed by the relevant Scottish, UK or European laws and you agree to submit to the non-exclusive jurisdiction of the appropriate courts.

We have made every possible effort to describe products accurately. However mistakes in spelling and text can occur. Westgate Galleries is not liable for any consequent loss whether this arises from breach of duty in contract or any other way. Liability for any claim shall not exceed the price of goods supplied. Your statutory rights are not affected and remain as they do in our retail shop.

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Visit Our Cafe

After a gander round our gift shop and a wander round the gallery, why not stop off for a drink and a bite to eat in our cafe?

 
Westgate Galleries- For the gifted shopper! - Fri Apr 28 05:30:58 BST 2017 [web4]